Status Now - Kaspersky Rebate is a SCAM

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Update by user Aug 29, 2017

PissedConsumer emails incorrect email address. Tried calling but system hangs up on you after a long loop to different extensions.

Here is possibly correct contact info via auto reply. Thank you for contacting Kaspersky Lab U.S. This mailbox is not monitored and ask that you direct your questions through the appropriate channel below: For Home Products (Kaspersky Internet Security, Kaspersky Total Security, etc.) Billing, Auto-renewal, and general order information: 1-877-232-4588 (24x7) Install, activation, and general product use questions: http://support.kaspersky.com/us/b2c For Small Business Products (Kaspersky Small Office Security) Billing, Auto-renewal, and general order information: 1-877-232-4588 (24x7) Install, activation, and general product use questions: http://support.kaspersky.com/us/smb For Business and Enterprise products (Kaspersky Endpoint Security for Business, Mail Server, etc.) Sales inquiries above 50 nodes: 866-477-0347 (Mon.

Fri. 9am to 5pm EST) Deployment, central management, and general product use questions: http://support.kaspersky.com/us/b2b

Original review posted by user Aug 28, 2017

Be aware of this before purchasing and expecting a rebate. http://www.status-now.com/ http://velocitycx.com/ http://www.velocityfulfillment.com/ are ALL the same company and are scamming some of the honest people that have followed all of their rebate requirements.

As part of the FINE PRINT - they are not required to issue you a replacement check if 1st one is lost etc. even though it hasn't been cashed. Do yourself a big favor and *RESEARCH THIS ONLINE BEFORE EVEN CONSIDERING BUYING A PRODUCT WITH A REBATE THROUGH THIS COMPANY. A class action lawsuit needs to be started to stop this company from continuing to not fulfill their obligations.

Just think how many millions of dollars a company like this could make by not issuing checks, saying submission is approved then never mailing check. They wait (hoping you will forget rebate as it has been so long) to contact them saying check never arrived then resubmitting and waiting months only to not have it show up again, try 3rd time many more months wait again and same results. They also have no way of proving they actually sent checks despite the fact they can see check was never cashed and also refuse to transfer you to a supervisor when calling and give you all kinds of invalid excuses. status-now.com is an OBVIOUS SCAM and needs to have a full investigation and audit to prove they are actually sending checks...

they also refuse to send rebate via PayPal etc.. Contact the product manufacturer and store selling item (appears best to go direct to website and contact Kaspersky there as phones are answered in the Philippines) and let them know the 3rd party fulfillment center they have chosen to use for rebates is not fulfilling their obligations and this urgently needs to be addressed. info@us.kaspersky.com www.usa.kaspersky.com Remember if you paid with a credit card call card company and ask them to do a CHARGE BACK. *Unfortunately American Express will only go back 90 days yet if someone buys something on eBay etc the buyer can go back 6 MONTHS to initiate a Chargeback.

:/ https://slickdeals.net/f/9376967-approved-for-rebate-but-status-now-aka-velocity-fulfillment-refuses-to-reissue-check-let-the-retailer-and-manufacturer-know?v=1 www.ripoffreports.com www.complaintsboard.com www.bbb.org www.pissedconsumer.com Some other options as is post on Social Media etc.. See another Kaspersky product on SD and you also haven't received rebate then WARN OTHERS! This must be stopped ASAP and if enough of us speak up and post your truth then it hopefully will.

*and if the likeliness you also have to go through the same hassle I still am on a rebate from last year this Kaspersky article info should concern you. US Officials Are Warning About A Russian Cyber security Company's US Government Ties https://www.buzzfeed.com/alimwatkins/us-officials-are-warning-about-a-russian-cybersecurity?utm_term=.svbA0NG54#.mdNM4adVO Kaspersky Lab Has Been Working With Russian Intelligence https://www.bloomberg.com/news/articles/2017-07-11/kaspersky-lab-has-been-working-with-russian-intelligence

Product or Service Mentioned: Status Now Rebate.

Reason of review: They failed to send me my rebate even after repeated tries..

Monetary Loss: $70.

Preferred solution: Full refund.

I didn't like: Rebate scam.

Company wrote 0 private or public responses to the review from Aug 28, 2017.

Comments

Anonymous
#1382966

What is the email address you used to communicate with kaspersky rebate? Its rebate website listed 1-800-953-3098 as the contact number no email address. People answer this phone line tells you that this is a general rebate phone line, they offer no further help other than telling you that Kaspersky is not responsible to lost mail which is stated on the rebate form submitted.

Anonymous
#1382951

I'm in the same boat. The rebate status states that I should have received my rebate check 2 months ago, but the check never arrived.

The rep stated that Kaspersky recently changed its policy not allowing the rebate processing center to re-issue lost checks.

She verified that the check has not been cashed, but insisted that re-issue was not an option. I tried to call the rebate process center 2x, got the same answer.

Anonymous
#1373603

Finally after many emails, phone calls and rattling the cages, 9 months later received my check.

Most consumers would have gave up much sooner and taken it as a loss even though rebate company received everything as stated, approved and could see check was never cashed.

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